Sustainable last mile in e-commerce: a literature review

Abstract

The interest in last mile, considered the most important factor in e-commerce, has grown as online sales have increased. This interest has been reflected in the literature. However, there is not an overview of this whole research field. The purpose of this article is to provide a complete view of the topics in the field of sustainable last mile in e-commerce. To achieve this, a literature review was carried out in which 58 articles were identified. Afterwards, these papers were classified according to their topic and research method, providing a complete vision of the field of analysis. As a result, 11 topics were identified, the most studied being the Quantification of the effect on sustainability of the last mile in e-commerce. In addition, four future lines for research were established.