TY - JOUR AU - Vagarinho, João Paulo AU - Llamas Nistal, Martín PY - 2020 SN - 21693536 UR - http://hdl.handle.net/11093/2242 AB - Nowadays, all the universities that offer courses in the e-learning modality seek to improve and differentiate more and more from their competitors. One possible way forward is without doubt to implement standards and good practices. These allow us to... LA - eng PB - IEEE Access TI - Process-oriented quality in e-learning: a proposal for a global model DO - 10.1109/ACCESS.2020.2965619 ER -